LANDLORD PRIVACY POLICY
Drumleague Limited
This Privacy Policy provides information about how the landlord processes and protects your personal data. Whilst the Landlord shall make every effort to keep the Tenant's personal details safe and secure, it may be necessary to share such information with trusted third parties. The Landlord will not divulge personal contact details to any other third-party organisation for marketing purposes without prior consent unless this is necessary to comply with a statutory obligation.
In this policy, “we”, “us”, “our”, “the landlord” refers to DRUMLEAGUE LTD and “you”, “your”, “the tenant” refers to the tenant or prospect.
“Personal data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (the “Personal Data”).
How do we collect information from you?
When you enquire about a property that we are advertising, enter into a new tenancy agreement or renew an existing tenancy agreement with us, we will collect, store and process your personal data required specifically for these purposes only.
What type of information is collected from you?
The personal information we collect might include;
- Your name
- Your address
- Your email address
- Your telephone number
- Your Passport or similar proof of identity
- Your proof of residency
What’s the lawful basis of processing your data?
Due to the nature of our business as a landlord, we process your data under the following categories of “lawful basis of processing data” in accordance with the General Data Protection Regulations (GDPR)
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing
Contractual Basis
By entering into a new or renewing an existing tenancy agreement, you and us enter into contract. We therefore require your personal data to comply with our contractual obligations under our agreement.
Legal obligation
Being a landlord, we offer services that are governed by UK law and parliamentary legislation and we have a legal obligation to collect and process information accordingly.
For example, we may be required to carry out tenant checks in line with Right-to-Rent – a legal requirement in the UK. We would ask for your personal information to confirm you have the right to reside in the UK.
We may on occasion have a legal obligation when requested to pass your personal information to a Government department, for example; HMRC, The Department for Work and Pensions (DWP), the Police and/or other legal entities.
Legitimate interest
When you contact us, enter into or renew an existing tenancy agreement, it demonstrates that you have a legitimate interest in the use of our products or services. We may therefore wish to contact you to offer enhancements to the use of our services or recommend products or services offered by us or our trusted third-party partners that we believe may suit your requirements based on your profile, transaction history or enquiry.
How do I use your information?
We may use your information to:
- To carry out our legal obligations and duties arising from any contracts entered into by you and us;
- Seek your views or comments on the services we provide;
- Notify you of changes to our services;
- Send you communications which you have requested and that may be of interest to you.
How long is your information kept?
We are legally required to hold some types of information to fulfil our statutory obligations (for example under Right-to-Rent checks). We will securely store your personal information on our computer system for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. If you have a specific question relating to the length of time your information is held, please contact us.
Who has access to your information?
We will not sell or rent your information to third parties. Nor will we share your personal information with third parties for marketing purposes.
Third Party Service Providers working on my behalf
We may pass your information to our third-party service providers, agents, sub-contractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to fulfil a service such as a gas safety certificate). However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your personal information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
How you can access and update your information
The accuracy of your information is important to us. If any of the information we hold about you has changed please contact us.
Privacy Policy updated 19th September 2018
